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Terms and conditions

Credit cards

 

We accept credit cards through Paypal.  If you experience problems checking out with Paypal, please contact us directly.

 

 

Shipping

 

Order are generally shipped the next day (excluding weekends and public holidays).  Out of stock items will have a lead time of 15 days to be made before we can ship out. We will keep you informed if your order is out of stock. 

 

An online tracking number will be e-mail to you once the order is shipped.

 

 

Returns

 

Orders can be returned for exchange or refund (excluding custom orders) provided the items are in brand new unworn condition.

 

Customers will pay for the return shipping.

 

 

Privacy

 

We keep your personal information private and secure. When you make a purchase from Ted Su Straps, you provide your name, email address, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.

 

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.